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How SaaS is shaping the new era of hospitality management

What is SaaS in hospitality management? SaaS in hospitality refers to a third-party subscription and cloud-based software delivery model, eliminating the need for properties to buy and install applications. This model guarantees cutting-edge hospitality technology and agility without the costs and complexities of infrastructure management, streamlining operations for modern requirements. Key benefits of SaaS in hospitality. There is a widespread global adoption of SaaS solutions in hospitality management, propelled by a unique set of features that directly translate into significant benefits: Cost efficiency Automatic updates and maintenance  Scalability and flexibility Accessibility and mobility  Enhanced data security  Rapid deployment and integration: Applications of SaaS in hospitality management:  SaaS platforms are permeating every facet of hospitality, transforming operations and guest experiences: Cloud-based property management systems (PMS) These SaaS platforms centralise core hotel operations, integrating reservations, guest check-ins/outs, and housekeeping management. A cloud PMS provides real-time room status, automates billing, and streamlines front desk procedures. This allows staff to manage daily operations efficiently from anywhere, improving overall property management and guest flow. Central reservation systems (CRS) A SaaS-based CRS acts as the central hub for managing a hotel’s inventory and rates across all distribution channels. It consolidates booking information from direct websites, call centres, and integrates with GDS and OTAs via channel managers. The CRS ensures accurate, real-time availability, allowing hoteliers to efficiently manage reservations, rate plans, and distribute inventory from one core system. Revenue management systems (RMS) Revenue management systems can leverage advanced AI and algorithms to dynamically optimise room rates in real-time by analysing market demand, competitor pricing, historical data, and booking patterns to forecast optimal prices. They help ensure that hotels sell rooms at the best possible rate, maximising Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) for increased profitability. Channel managers Channel managers leverage SaaS technology to automatically synchronise a hotel’s room inventory and rates across numerous online distribution channels like OTAs and GDS, and the hotel’s direct booking engine. By preventing overbookings and ensuring rate parity, channel managers expand a hotel’s online reach and streamline the complex process of managing diverse booking sources effectively. Guest experience platforms and CRMs SaaS-based Guest Experience Platforms and Customer Relationship Management (CRM) systems focus on personalising the guest journey. They capture preferences, communication history, and guest feedback. Utilising that information, these platforms enable automated pre-stay messages, mobile check-in/digital keys, and in-stay concierge services via chatbots, fostering engagement, loyalty, and targeted marketing campaigns for repeat business. Food and beverage management systems For hotel restaurants, bars, and catering services, SaaS F&B management systems streamline operations from ordering to inventory control. They facilitate online ordering and delivery integration, optimise table management, and employ Kitchen Display Systems (KDS) for efficient order routing. Real-time inventory tracking reduces waste and ensures optimal stock levels for seamless service. Point of Sale (POS) systems Modern SaaS POS systems handle all sales transactions within a hospitality property, from restaurant orders and bar tabs to gift shop purchases and spa services. They integrate seamlessly with PMS and F&B systems, providing real-time sales data. This streamlines payment processing, simplifies reporting, and offers valuable insights into guest spending habits across different revenue centres. Staff management tools Finally, SaaS applications enhance operational efficiency by automating staff scheduling, task assignment, and time tracking. They can forecast staffing needs based on occupancy, manage payroll integrations, and provide mobile access to work schedules and internal communications. This leads to improved staff productivity, better resource allocation, and reduced labour costs for hospitality businesses. Drive operational excellence with a full-stack SaaS solution — our team is ready to support you. Get in touch now Emerging SaaS trends in hospitality : The future of SaaS in hospitality is defined by deeper integration, greater intelligence, and extensive personalisation. Hyper-personalisation driven by AI: Expect AI and machine learning to move beyond basic recommendations, offering predictive insights into guest preferences and behaviour to craft truly bespoke experiences. The rise of unified ERPs: The trend is towards centralised cloud-based ERP platforms that integrate all core functions into a unified ecosystem. This eliminates data silos and provides a single source of truth, offering a holistic view of the business and simplifying management significantly. IoT integration for smart spaces: The Internet of Things (IoT) will increasingly connect smart devices within hotel rooms and common areas (e.g., smart thermostats, lighting) directly to SaaS platforms. This enables automated comfort control, predictive maintenance, and energy efficiency. Voice commerce and conversational AI: Guests will increasingly interact with hotels through voice commands for bookings, room service, and concierge requests. SaaS platforms will power these intelligent conversational interfaces, providing seamless, hands-free service. Advanced analytics and business intelligence: SaaS platforms will continue to leverage big data to provide richer, more actionable insights.  Businesses will gain deeper understanding of market trends, guest segments, operational performance, and profitability drivers, enabling truly data-driven strategic decisions. SaaS technology for next-gen hospitality SaaS has irreversibly reshaped hospitality operations and transformed the industry into a technologically advanced, and fiercely guest-centric sector. Embracing these cloud-based ERP platforms is no longer a luxury but a strategic necessity that allows businesses to thrive and stay ahead of the curve.

Preschool Franchise: The Smart Way to Start Your Education Business

The demand for quality early childhood education has been steadily growing in India, and for good reason—parents today understand the critical role preschool plays in shaping a child’s future. If you’ve been thinking about stepping into the education sector, investing in a preschool franchise can be one of the most profitable and fulfilling decisions you make. What is a Preschool Franchise? A preschool franchise is a business model where an established brand allows you to operate a branch of their preschool under their name, following their curriculum, infrastructure standards, and operational guidelines. In return, you benefit from their brand recognition, training, and ongoing support—while they earn a franchise fee or royalty. Why Choose a Preschool Franchise Over Starting Independently? Starting a preschool from scratch can be challenging—you need to design a curriculum, build brand trust, train teachers, and create effective marketing strategies. A preschool franchise eliminates many of these hurdles by giving you a ready-made blueprint for success. Key benefits include: Brand Reputation: Parents are more likely to trust a well-known preschool name. Proven Curriculum: Access to age-appropriate, research-backed learning programs. Teacher Training: Professional training programs to ensure quality teaching. Marketing Support: National-level promotions and marketing strategies. Operational Guidance: Step-by-step assistance in running the school efficiently. How to Choose the Right Preschool Franchise. Not all preschool franchises are created equal.  Here’s what to look for: Strong Brand Presence – A name parents recognise and respect. Comprehensive Curriculum – Focus on holistic child development. Franchise Support System – From teacher training to regular audits. Reasonable Investment & ROI – Clear financial transparency and growth potential. Infrastructure Requirements – Child-Friendly Spaces and Safety Standards. Investment & Returns The investment for a preschool franchise varies depending on location, infrastructure, and brand. On average, you may need ₹8–15 lakhs to get started.  Many franchises offer a return on investment (ROI) within 1–2 years, thanks to steady admissions and recurring fees. Final Thoughts: A preschool franchise is not just a business—it’s an opportunity to contribute to society by shaping the foundation of young minds. With the right franchise partner, you can combine profitability with purpose, building a sustainable business while making a difference.

Soya Millet Magic

Method: Soya Millet Magic Bajra atta Soyabean Raw banana Salt to taste Kitchen king Green chilli Red chili powder Oil for fry Onion Peas Cornflour Baking powder Bajra atta Wash soyabean and squeeze it.  Peel raw banana and wash it, boil it Peel onion and wash it Green chili Boil raw banana and chili Squeeze soyabean, peas Onion cut into small pieces Now grind soyabean and peas Add red chili powder, kitchen king Mix well with raw banana and onion. Add bajra atta, cornflour, baking powder, and salt. Mix well. Mix well.  Take it rest Make it shape Heat kadhai add oil, when oil is heated Add soyabean raw banana shape. Fry till golden brown and flip it When it's done. Take it into plate Ready to serve with sauce and salad. From-Namrata Sarmah, an award-winning chef from Assam, now based in Noida, has turned her lifelong passion for cooking into a celebrated career. 

Click Hotels Bengaluru: A Beacon of Excellence for Modern Travelers & Single Lady Guests.

NASIMUL H SARKAR Area General Manager, Click Hotels Bengaluru by Suba Group of Hotels: A Beacon of Excellence for Modern Travelers In the bustling landscape of Bengaluru's hospitality sector. Click Hotels Bengaluru stands out as a prime choice for discerning traveler's, thanks in no small part to the exemplary leadership of Nasimul H. Sarkar, Area General Manager of Click Hotels Bengaluru. Under his leadership, the hotel has earned a reputation for exceptional guest relations and a commitment to ensuring a comfortable and memorable stay. His dedication to fostering a welcoming environment has not only enhanced guest satisfaction but has also positioned Click Hotels as a preferred choice among business travellers and Single lady frequent visitors to Bengaluru.  Bengaluru, often hailed as India’s Tech City, is a hub for business and innovation. In this dynamic setting, The hotel’s success is driven by its strategic location, just 6 kilometers from the Kempegowda International Airport Terminal 1 & 2, making it an ideal choice for those traveling for business or leisure. The property’s proximity to major business districts and tech parks adds to its appeal, ensuring convenience for both regular patrons and new-age business travelers. Click Hotels Bengaluru is to offer a superior stay experience that meets the needs of our guests. From high-speed Wi-Fi to luxurious shower experiences, we aim to provide everything our guests need for a comfortable and productive stay." The hotel’s commitment to quality extends beyond its physical amenities. The empathetic approach of the staff and the consistent positive feedback from guests reflect the high standards set by Sarkar and his team. The emphasis on guest comfort and satisfaction is evident in every aspect of the hotel’s operation, from the personalised service to the thoughtfully designed guestrooms.  As the hospitality industry continues to evolve, the hotel is well-positioned to continue its success and maintain its status as a top choice for both business and leisure travelers in Bengaluru. In summary, Nasimul H. Sarkar’s leadership has been pivotal in establishing Click Hotels Bengaluru as a premier destination for travelers. His focus on guest relations, combined with the hotel’s strategic location and high-quality amenities, ensures a stay experience that meets and exceeds the expectations of today’s discerning travelers.

Events

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THE OZEN COLLECTION Celebrates 4 Years of Wine Partnership with Tenerife’s Bodegas Viñátigo

THE OZEN COLLECTION is celebrating four years of partnership with Bodegas Viñátigo, the renowned Tenerife winery known for reviving nearly-lost Canary grape varieties. Rooted in volcanic soils and centuries of tradition, these wines have become an integral part of the OZEN experience, blending heritage with the Maldives’ refined luxury. As part of the celebrations, exclusive wine events will unfold across the brand’s Maldivian resorts this November. Guests can look forward to curated masterclasses, gourmet pairings, and rare encounters with winemaker Juan Jesús Méndez, who reflects: “To see our wines journey from Tenerife’s volcanic earth to the Maldives’ pristine shores has been extraordinary. This partnership has allowed us to share our story with connoisseurs worldwide”. At OZEN LIFE MAADHOO (24–26 November), highlights include a signature dinner at the iconic M6m underwater restaurant, a regional-inspired feast at TRADITION PEKING, and a sundowner experience at HUDHU BAY Beach Club. The celebration continues at OZEN RESERVE BOLIFUSHI (28–30 November), featuring exclusive events at ORIGINƎ, a Canary-Asian fusion at SOYI, and intimate beachside sunset tastings. Each evening is designed to showcase the unique personality of Canary wines while creating memorable connections between guests and winemakers. Nicolas Laguette, Director of Wines at Atmosphere Core, noted, “Canary Wine transcends mere consumption – it connects people and cultures. This collaboration has enriched our wine offerings and earned global recognition for our program”. Beyond seasonal celebrations, Bodegas Viñátigo vintages remain available year-round through OZEN’s RESERVE™ and INDULGENCE™ plans, ensuring discerning travellers can enjoy curated wine-pairing dinners and private tastings whenever they stay. Travellers booking directly can also enjoy 25% savings, combining luxury, authenticity, and value in one refined experience. With this milestone, THE OZEN COLLECTION reinforces its identity as a sanctuary where heritage meets elegance, and every pour tells a story.

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Pokiddo Junior Hosts Magical Storytelling with Deepika Godhia in Mumbai

 This Friday, Pokiddo Junior turns into a magical land of treasure chests, butterflies, and boundless laughter as celebrated children’s author Deepika Godhia hosts a special book reading session. On 22nd August, little dreamers will step into the enchanting world of Jack and Judy’s Treasure Hunt Tale, where every clue unlocks an adventure and every giggle leads to discovery. But this isn’t just a book reading, it’s an immersive storytelling experience. From playful props to cliffhanger twists, children won’t just listen to Jack and Judy’s adventure, they’ll live it. Deepika’s animated narration will spark endless “what happens next?!” moments as kids laugh, guess, and shout along. The fun continues as children become part of the story, flapping like butterflies, buzzing like bees, spinning with joy, and joining in Treasure Bingo. Every child also takes home a mini treasure hunt kit, complete with chocolates, clues, and keepsakes to keep the magic alive. And because no Pokiddo Junior visit is complete without play, kids can explore the vibrant activity zones from trampolines and turbo karts to a princess room, a mini supermarket, and even a farmland experience. At Pokiddo Junior, stories aren’t just read, they’re lived. This Friday promises an unforgettable evening of laughter, wonder, and memory-making for little explorers and their families.  Location: Raghuvanshi Mills, Lower Parel Date: Friday, 22nd August 2025 Timings: 4 PM onwards

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Conrad Pune Celebrates Southern Italy with The Neapolitan Palette at Al Di La

Conrad Pune is set to take its guests on a culinary journey to Southern Italy with The Neapolitan Palette, a special food festival at the hotel’s rooftop Italian bar, Al Di La. Scheduled from August 15 to 24, this 10-day celebration showcases the rich flavours, aromas, and traditions of Naples, one of the world’s most celebrated culinary regions. The event will feature an exclusive menu crafted under the expertise of Chef Tapas Manna, bringing to life the timeless food culture of Campania. Guests can savour authentic wood-fired pizzas from the birthplace of pizza, fresh coastal seafood, creamy handcrafted cheeses, and bold Mediterranean wines. Dishes such as La Regina, Mare Di Napoli, and Spaghetti Alla Vongole highlight influences from Greek, French, and Spanish legacies while staying true to Naples’ vibrant culinary identity. From appetisers to desserts, every dish is thoughtfully prepared to reflect the heart and soul of Naples. Complemented by fine Italian wines and set against the backdrop of Conrad Pune’s rooftop skyline views, The Neapolitan Palette promises an unforgettable dining experience. Guests are invited to immerse themselves in this gastronomic journey, where great food, stunning views, and the charm of Southern Italy come together in one place. Event Details Date: August 15–24, 2025 Venue: Al Di La, Conrad Pune

Hotelier Community

Sidh N.C. Charts India’s Outbound Future with MILT 2025

In conversation with Hospitalitynews, Sidh N.C., Co-Founder and Managing Director of QNA International, offers an exclusive look into how the 12th Annual MILT Congress is set to redefine the outbound travel narrative for India. The event was held from 24 to 25 July 2025 at Taj Cidade de Goa Horizon, MILT 2025 isn’t just another luxury travel summit. As Sidh puts it, “We’ve redesigned the event to create a strategic ecosystem where India’s top corporate buyers engage directly with the world’s most visionary travel and hospitality brands.” The conversations at MILT 2025 revealed a clear shift in what luxury means to indian outbound travelers. It is no longer confined to opulent hotels or grand venues. Today's high value indian traveller seeks depth, intention, and emotional connection in their journeys. From Gen Z-driven aspirations to immersive spiritual getaways, the Indian traveller is evolving rapidly. In this compelling discussion, Sidh outlines how the outbound market is no longer about checklists and sightseeing, but emotional value, hyper-personalisation, and authentic storytelling. Social media emerged as a major driver of outbound travel decisions, especially among millenials and Gen Z. MILT 2025 highlighted how platforms like Instagram and YouTube are influencing not just where people travel, but why. Travel content creators, Vloggers, and digial storytellers are the new age travel agents offering immersive glimpses into destinations that were once discovered through brochures  With nearly 40% of outbound trips now business related, MILT Congress is becoming the axis where leisure meets innovation, and where destinations across Asia, Europe, and the Middle East position themselves not just to attract but understand the Indian mindset He dives into the growing influence of Tier 2 and Tier 3 cities, the rise of women-led travel, and the seamless merging of technology, sustainability, and cultural connection. What’s coming next? A travel revolution driven by meaning, not just mobility—where every booking is a story and every destination a deeper experience. Want More? You can explore the full in-depth interview and exclusive coverage in the August edition of Hospitalitynews—available both on our website and as a beautifully curated print magazine. Don’t miss your chance to engage with the future of travel, one conversation at a time.

Dinesh Yadav on Investing Where Memories and Returns Grow Together

In a world where real estate is often seen as a numbers game, Dinesh Yadav, Founder and Managing Director of Fine Acers, is rewriting the rules. In an exclusive feature with Hospitalitynews, Dinesh shares how his brand is pioneering a new kind of investment, one where returns meet relaxation, and assets double as family getaways, wellness retreats, and legacy spaces. Through Fine Acers and its collection of thoughtfully designed resorts, Dinesh is turning the traditional real estate model on its head. What makes his vision stand out? It’s the ability to offer more than just appreciation, it’s about creating value that’s deeply personal and profoundly profitable.  What if your investment could host your next family celebration?  What if it could be both a peaceful retreat and an income generator? In this engaging discussion, Dinesh walks us through the inspiration behind the branded resort investment model, an idea born from observing global trends and Indian investor behaviour. As he points out, second homes in India have long existed, but they often come with challenges. Fine Acers addresses these pain points by offering fully managed, premium properties that balance lifestyle aspirations with stable returns. From the rise of wellness tourism to the increasing demand for senior-friendly and destination wedding-ready spaces, Fine Acers is tapping into what modern investors truly seek,purposeful ownership. Backed by the post-pandemic travel revival and changing mindsets, this is more than a trend; it’s the evolution of real estate itself. It was a thought-provoking conversation with Dinesh Yadav, one that sheds light on how emotional connection and financial intelligence can coexist in modern investments.  Discover the complete interview in the August issue of Hospitalitynews, now available on our website. Don’t forget to grab your physical copy to explore more inspiring stories that are shaping the future of hospitality and living.

Scaling Love: Pawan Gupta on Building a $10M Wedding Dream

In the ever-evolving world of hospitality and wedding planning, few names have made as bold and rapid an impact as Pawan Gupta, the Co-Founder and CEO of The Wedding Company. In an exclusive conversation with Hospitalitynews, he takes us behind the scenes of the brand's journey, right from its inception as Weddings by Betterhalf to its present transformation into a full-fledged luxury wedding platform scaling toward a $10 million milestone. With over 50 Indian cities and international hotspots like Bali and Phuket in their portfolio, The Wedding Company is not just planning weddings, it’s revolutionizing the way they happen. In this candid exchange, Pawan unpacks the brand’s proprietary software, automation strategies, AI-powered planning, and most importantly, the human touch that turns each celebration into a heartfelt experience.   What happens when technology meets tradition? Can weddings be both luxurious and efficient? How does a rebrand shift a company's entire market position? Pawan answers these and more, offering deep insights into vendor matchmaking, hospitality-first execution, global partnerships, and the emotional intelligence required to manage culturally rooted celebrations. With a strong foundation in tech and a team trained in warmth and precision, The Wedding Company has become a force to reckon with scaling love, memories, and moments across continents. This feature captures a rare glimpse into the mind behind a fast-scaling wedding empire. The blend of structure, soul, and strategy discussed here is bound to inspire entrepreneurs, hoteliers, and dreamers alike. It was a great conversation we had with Pawan Gupta, one that beautifully highlights how hospitality and innovation can create unforgettable celebrations.  Catch the full interview in the August issue of Hospitalitynews Magazine, available now on our website and grab your physical copy to explore more inspiring stories from the world of hospitality and beyond.

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